Dubai Metro Guide
The Dubai Metro is a driverless transport system linking the main areas of Dubai. Find your way around through the city’s using Dubai Metro.
PO Box 371391, Dubai
Tel: +971 4 2844444
NOL Card zones
Your NOL card now covers 7 zones across the city starting from 12 August 2011. With the convenience of Dubai’s commuters in mind, RTA is happy to extend the NOL card to 7 zones across the city. Find your way around through the city’s numerous bus stations including the main terminals* at Ghubaiba, Gold Souk, Satwa, Al Quoz, Karama, Rashidiya and Al Qusais. Whether you’re a frequent traveller or just a visitor, you are now connected to more of Dubai.
Gold class cabin in each train with:
Wide leather seats
Carpet flooring, exclusive lighting and design
Panoramic view from the front of the train
Women & children only cabin in each train
Complete mobile phone coverage across the entire network
Wi-Fi access throughout the network
Air conditioned cabins and walkways
Longest automated Metro system in the world, built in one go
Automatic Train Protection (ATP) system
Wayside Obstacle Detection
Front and rear cameras keep the train under constant surveillance
One of the world´s safests Metros.
Dedicated Metro Police force.
Over 3000 CCTVs in trains and stations to monitor any security infringements.
Integrated radio system between Metro and emergency services.
Emergency Call Box (ECB) in each train and station.
How much are the tickets?
Tickets will be rechargeable cards, which you can purchase from the vending machines in every station. There are four different colours: silver, blue, gold and red. A silver card costs Dhs20 (including Dhs14 of credit) and is designed for frequent travellers who just want to get from A to B. Individual fares then cost from Dhs1.80 to Dhs5.80. The blue card costs Dhs70 (including Dhs20 of credit) and is for people who want a personalised, secured card, complete with online services and loyalty programmes. Individual journeys with blue cards also cost from Dhs1.80 to Dhs5.80. The gold card is priced at Dhs20 (including Dhs14 of credit) and gets you access to the leather seats and carpeted Gold Class carriages. Gold fares then range from Dhs3.60 to Dhs11.60. Finally, a red ticket costs Dhs2 and earns you one trip – or you can pay Dhs4 for one trip in Gold.
Which stations are going to be open from September 10?
Ten of the Red Line’s 29 stops will be available from September 10 (official opening ceremony September 9): Nakheel Harbour & Tower, Mall of the Emirates, Financial Centre, Al Jafiliya, Khalid Bin Al Waleed, Union Square, Al Rigga, Deira City Centre, Airport T3 and Rashidiya Terminal.
What times will it be running?
From 6am-11pm, Saturday to Thursday, and from 2pm-midnight on Fridays. During peak hours they will run every three minutes and 45 seconds, although initially the frequency will be every 10 minutes.
Can you eat on the metro?
No – you will get fined Dhs100 for eating on a metro train.
What’s inside the stations?
Naturally the commercial potential of these sleek, pod-like hubs has not been missed. Inside them you will find shops, restaurants, coffee machines, banks, ATMs and first-aid trained station staff. And if you’re worried about crime, then fear not: a total of 3,000 CCTV cameras will keep an eye on Dubai Metro’s passengers.
What happens next?
The 19 stops that are not opening today should all be operating by February next year. Then, in June 2010, the Green Line – stretching from Jadaf on the Creek to Al Qusais – should open. The Red Line is also going to be extended, taking it to the Jebel Ali/Abu Dhabi border. In 2012 the Purple Line will link Dubai International Airport and Al Maktoum International Airport in Jebel Ali (which should open June 2010). There are plans for a Blue Line to serve the two airports along Emirates Road and even a Yellow Line, but it’s unknown where this will run. Every stop will be served by buses, abras or water taxis, all with air-conditioned waiting areas. The whole caboodle should be in business by 2015.